Local Curbside Pickup

**HOLIDAY SHUTDOWN**: Please be advised that local curbside pick up will be unavailable between December 24th and January 3rd. 

Our team has worked extremely hard over the past few months and we'd like to give them some well-deserved time off. If you're placing an order for local pickup, please plan to pick up your order either before December 24th or after January 3rd. We thank you for your patience and understanding. 


As of Monday, December 13th, 2021, The Canadian Shield will no longer be offering local curbside pickup as an option at checkout. The decision was made in order to meet the overwhelming demand for rapid antigen tests across Canada. Suspending local pickups will allow our team to streamline our fulfillment process and focus 100% of our resources on shipping rapid tests as quickly as possible.

If you have a current local pickup order that has already been placed, you will be unaffected by this change. As of December 13th we will no longer be accepting *new* local pickup orders, but customers who have current orders that are ready to be picked up will still be able to do so.

We understand this change may be frustrating for some of our local customers but in order for our team to meet the dramatically increasing demand for rapid tests across our country, it was a necessary decision.

We also understand that our customers want to receive their rapid tests as soon as possible. So in order to facilitate this, we are now offering express shipping as an option at checkout. This will allow customers to receive their shipment in as little as 1 to 3 business days.

As a reminder, our local curbside pickup hours are Monday to Friday from 9AM to 5PM.

Our facility will be closed from December 24th to January 3rd – Local Curbside Pickup will be unavailable during this time. After January 3rd, customers who have outstanding local pickup orders will be able to resume picking up their orders as normal at that time.

We thank you for your patience and understanding as our dedicated team works to make rapid antigen tests as accessible and affordable as possible to all Canadians.  


    Curbside Pickup
    Local Pickup Instructions

    Please use the entrance off of Labrador Drive. Park in a designated curbside pickup spot (on the left side from the Labrador entrance).

    Follow the instructions on the sign to notify us you're here to pickup your order. Have your order number ready.

    Local Pickup FAQs

    Yes! Just make sure you forward the pickup notification email to that person. They'll also need to provide the order # and last name associated with the order.

    Yes! Simply follow the local curbside pickup signs to head to the back of our building. Follow the directions on the parking spot signs and someone from our team will meet you at the back door with your order.

    There's no rush to pick up your order once we've sent the pickup notification email. We can hold your order as long as you need, but we may reach out to send you a reminder that it's here after a few weeks.

    Local Curbside Pickup Hours

    640 Bridge Street W, Waterloo, ON N2K 4M9

    Monday - Friday, 9:00am - 5:00pm

    *Use entrance off of Labrador Drive*

    Get directions