Local Curbside Pickup

**HOLIDAY SHUTDOWN**: Please be advised that local curbside pick up will be unavailable between December 24th and January 2nd. 

Our team has worked extremely hard over the past few months and we'd like to give them some well-deserved time off. If you're placing an order for local pickup, please plan to pick up your order either before December 24th or after January 2nd. We thank you for your patience and understanding. 

 

All orders from The Canadian Shield are now available for Pickup in Waterloo, ON.

At checkout:

  • Choose 'Local Pickup' as your delivery method
  • Complete checkout

After Order Confirmation:

  • You'll receive an order confirmation email to confirm your purchase
  • Please wait until your receive a second email notification confirming your order is ready for pickup (this can take 1-3 business days).

Once you receive the Pickup Notification:

  • Once you receive the 'order is ready for pickup' email notification, you're good to head to our location.
  • Local Curbside Pickup Hours: Monday - Friday 9AM - 5PM (excluding holidays)
  • 640 Bridge Street West, Waterloo, ON (Back of the building)

Upon Arrival for Local Curbside Pickup:

  • Use the entrance off of Labrador Drive. Park in a designated curbside pickup parking spot.
  • Call the phone number listed on the sign to let us know you've arrived. Have your order # ready.
  • Remain in your vehicle, we will bring your order to you. Please have your trunk open and accessible.

After you pickup your order:

  • After you pick up your order, you'll receive a separate email notification confirming the order has been fulfilled and picked up.
Curbside Pickup
Local Pickup Instructions

Please use the entrance off of Labrador Drive. Park in a designated curbside pickup spot (on the left side from the Labrador entrance).

Follow the instructions on the sign to notify us you're here to pickup your order. Have your order number ready.

Local Pickup FAQs

Unfortunately no. Our fulfillment team does our best to fulfill orders as quickly as possible, but generally our local pickup order fulfillment timeline is between 1-3 business days.

Yes! Just make sure you forward the pickup notification email to that person. They'll also need to provide the order # and last name associated with the order.

Yes! Simply follow the local curbside pickup signs to head to the back of our building. Follow the directions on the parking spot signs and someone from our team will meet you at the back door with your order.

There's no rush to pick up your order once we've sent the pickup notification email. We can hold your order as long as you need, but we may reach out to send you a reminder that it's here after a few weeks.

Local Curbside Pickup Hours

640 Bridge Street W, Waterloo, ON N2K 4M9

Monday - Friday, 9:00am - 5:00pm

*Use entrance off of Labrador Drive*

Get directions